US Cleaners - 47 Summit Avenue, Park Ridge

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Reviews about US Cleaners

• Remy Martin
  ★ ☆ ☆ ☆ ☆
  Brought in my jacket that I had spilled some coffee on. It had a fur hood so I knew I wouldn't be able to just throw it in the wash. I told the lady at US Cleaners to make sure the fur on the hood didn't get damaged and she agreed she could do that. I came back a few days later and she handed me back the jacket with my fur completely removed. I asked where the fur was and she gave me the most confused look in the world. I told her how I specifically mentioned the fur when I dropped it off and she insisted there was never any fur on it. I wish I had looked closer before dropping the jacket off because I noticed the fur portion was removable by being zipped on or off. I showed her the zipper and said this is where the missing fur should be. She told me that they send the clothes to a 3rd party and they must have lost it. She took my information and promised to call me the next day with news. Two days later I called her and she said it was lost but she was willing to give me "credit" for the loss. I sent my husband in and he left with a personal check for the amount of the jacket. They ended up reimbursing me but I'd much rather have my favorite jacket back :(

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